Zoyho – USER TERMS AND CONDITIONS PLEASE READ THE TERMS AND CONDITIONS CAREFULLY BEFORE USING Zoyho . THESE TERMS AND CONDITIONS ARE LEGALLY BOUND BETWEEN USER AND Zoyho – IT’S A FACILE SHOPPY (HERE IN AFTER IT WILL BE DESCRIBED AS Zoyho). THIS AGREEMENT BETWEEN USERS (YOU/YOURS) AND Zoyho (US/OURS) IS GOVERNED BY THE INDIAN CONTRACT ACT, 1872.YOU SHALL AGREE TO TERMS AND CONDITIONS TO BE LEGALLY BOUND BY THIS AGREEMENT. Zoyho RESERVES THE RIGHT TO CHANGE THE TERMS AND CONDITIONS OF USE FROM TIME TO TIME. IT WILL BE PRESUMED THAT USER HAS CONSENTED TO ANY SUCH CHANGES IF AND WHEN VENDOR ACCESSES THE PLATFORM OF Zoyho. USER MAY DISAGREE SUCH CHANGES BY DISCONTINUING ACCESS TO THE PLATFORM.
Zoyho is a venue:- Zoyho acts as a venue to allow the Users, who comply with Zoyho's policies to offer, sell and buy goods within a fixed-price format. The App is only a venue through which the Users can reach a larger base to buy and sell items. Zoyho is not directly involved in the transaction between buyers and vendors. All the information and products listed on the App are provided in the ‘as is, where is’ format. As a result, Zoyho has no control over the quality, safety, morality or legality of any aspect of the items listed, the truth or accuracy of the listings, the ability of vendors to sell items or the ability of buyers to pay for items. Zoyho does not pre-screen the Users or the content or information provided by such Users. Zoyho cannot ensure that a buyer or vendor will actually complete a transaction. Zoyho is not responsible for unsatisfactory or delayed performance of services or damages or delays as a result of items, which are out of stock, back ordered or otherwise unavailable. All items, offered by the vendors are only for a restricted time and only for the available supply as offered by vendors. Warranty, Guarantee and Liability:- Zoyho does not make any representation or warranty as to the attributes (such as quality, worth, marketability, etc.) of the items or services proposed to be sold or offered on the App. In particular, Zoyho does not implicitly or explicitly support or endorse the sale or purchase of any items or services on the App. Zoyho accepts no liability for any errors or omissions, whether on behalf of itself or third parties. Zoyho cannot guarantee the true identity, age, and nationality of a user. Zoyho does not make any representation or warranty as to the attributes (such as legal title, creditworthiness, true identity, age, nationality etc.) of any of its Users. Buyers are advised to independently verify the bona fides of any particular User that you choose to deal with on the App and use your best judgment on that behalf. Buyer agrees that Zoyho is a venue and as such is not responsible or liable for any content, for example, data, text, information, usernames, graphics, images, photographs, profiles, audio, video, items, and links posted by Retailers, other users, or outside parties on Zoyho. User shall use the Zoyho service at their own risk. Zoyho does not guarantee continuous, uninterrupted access to the App, and operation of the App may be interfered with by numerous factors outside Zoyho’s control.
REGISTRATION:- You shall be permitted to access the platform after consenting to this agreement and providing the required information or completing any given formal procedure by us. Whatever information you provide to us shall be true and up to date. You are solely responsible for and in control of the information you provide to us. Zoyho reserves the full discretion to suspend the user’s account in any fault made by the user under this agreement.
FINANCIAL TERMS All payments made against the Orders or Services on the Platform by you shall be compulsorily in Indian Rupees acceptable in the Republic of India. The Platform will not facilitate transactions with respect to any other form of currency with respect to the Orders or Services made on Platform. You can pay by (i) credit card or debit card or net banking; (ii) any other RBI approved payment method at the time of booking an Order; or (iii) cash at the time of delivery. You understand, accept and agree that the payment facility provided by Zoyho is neither a banking nor financial service but is merely a facilitator providing an electronic, automated online electronic payment, receiving payment on delivery, collection and remittance facility for the transactions on the Platform using the existing authorized banking infrastructure and credit card payment gateway networks. Further, by providing payment facility, Zoyho is neither acting as trustees nor acting in a fiduciary capacity with respect to the transaction or the transaction price. If there is any fault pertaining to the stipulations or description which subjects to the return of the goods then the amount paid by you may be refunded. Amount may be refunded within 2 to 7 days. You may become liable for any charges caused by you which is related to any mistake done by you in the process of following the guidelines provided by us.
TAXES You are responsible to comply with the applicable tax regulations for the transactions completed using Zoyho Services including, but not limited to, compliance with goods and service tax, withholding taxes, if any.
DELIVERY Zoyho enables delivery of such Orders or completion of Tasks at select localities of serviceable cities across India (“Delivery Services”) by connecting third party service providers i.e. pick-up and delivery partners (“DELIVERY PARTNER”) who will be responsible for providing the pick-up and delivery services and completing Tasks initiated by the users of the Platform (Buyers or Merchants). The Platform Services and Delivery Services are collectively referred to as “Services”. For both Platform Services and Delivery Services, Zoyho is merely acting as an intermediary between the Merchants and Buyers and/or DELIVERY PARTNERs and Buyers/Merchants. DELIVERY PARTNERs(pick-up and delivery partner) are individual entrepreneurs engaged with Zoyho on a voluntary, non-exclusive and principal to principal basis to provide aforementioned services for service fee. DELIVERY PARTNERs are independent contractors and are free to determine their timings of work. Zoyho does not exercise control on the DELIVERY PARTNERs and the relationship between the DELIVERY PARTNERs and Zoyho is not that of an agent and principal or employee and employer. For the pickup and delivery services and completing the Tasks, DELIVERY PARTNERs may charge the users of the Platform (Buyers or Merchants), a service fee (inclusive of applicable taxes whenever not expressly mentioned) determined on the basis of various factors including but not limited to distance covered, time taken, demand for delivery services/Tasks, real time analysis of traffic and weather conditions, seasonal peaks or such other parameters as may be determined from time to time.
TERMS & CONDITIONS FOR VENDOR
PLEASE READ THE TERMS AND CONDITIONS CAREFULLY BEFORE USING Zoyho – IT’S A FACILE SHOPPY (HERE IN AFTER IT WILL BE DESCRIBED AS Zoyho ). THESE TERMS AND CONDITIONS ARE LEGALLY BOUND BETWEEN VENDORS AND Zoyho . THIS AGREEMENT BETWEEN VENDORS (YOU/YOURS) AND Zoyho (US/OURS) IS GOVERNED BY THE INDIAN CONTRACT ACT, 1872.YOU SHALL AGREE TO TERMS AND CONDITIONS TO BE LEGALLY BOUND BY THIS AGREEMENT. Zoyho RESERVES THE RIGHT TO CHANGE THE TERMS AND CONDITIONS OF USE FROM TIME TO TIME. IT WILL BE PRESUMED THAT VENDOR HAS CONSENTED TO ANY SUCH CHANGES IF AND WHEN VENDOR ACCESSES THE PLATFORM OF Zoyho . VENDOR MAY DISAGREE SUCH CHANGES BY DISCONTINUING ACCESS TO THE PLATFORM.
1) GENERAL : a) Zoyho is an online platform which is governed by applicable laws of India. It’s work is to act as an interface between the vendors and users of Zoyho. b) Zoyho reserves the unconditional right to modify or amend these Terms of Use without any requirement to notify of the same. You can determine when these Terms of Use were lastly modified by referring to the “Last Updated” legend above. c) Vendor shall not be deemed to be Zoyho’s agent, servant or employee in any manner for any purpose whatsoever. d) Your account maybe terminated if you do not login into your account continuously for one year. e) By installing, downloading or even merely using the Platform, you shall be contracting with Zoyho and you signify your acceptance to this Terms of Use and other Zoyho policies (including but not limited to the Cancellation & Refund Policy, Privacy Policy and Take Down Policy)
2) REGISTRATION & INFORMATION OF VENDORS: You shall be permitted to access the platform after consenting to this agreement and providing the required information or completing any given formal procedure by us. Whatever information you provide to us shall be true and up to date. You are solely responsible for and in control of the information you provide to us. Zoyho reserves the full discretion to suspend the Vendor’s account in any fault made by the vendor under this agreement.
3) USER ACCOUNT , PASSWORD , SECURITY AND CONFIDENTIAL INFORMATION: After the completion of all the formal procedures given by us to you for the purpose of the creation of account, we may provide you an account. You will be responsible for maintaining the confidentiality of your account information and you are fully responsible for all the activities that occur under your account. You shall immediately notify or intimate us of any breach of security or any unauthorized use of your account information. Zoyho cannot and will not be liable for any loss or damage arising from your failure to comply with this provision. You may be held liable for losses incurred by Zoyho or any other visitor to the platform due to authorized or unauthorized use of your account as a result of your account information secure and confidential. “Confidential Information” means any confidential, proprietary or other non-public information disclosed by one party to the other, whether disclosed verbally, in writing, or by inspection of tangible objects. Zoyho will not be liable for any loss that you may incur as a consequence of unauthorized use of Your Account or Account information in connection with the Platform either with or without your knowledge.
4) REPRESENTATIONS AND WARRANTIES: a. Each party hereby represents and warrants that: (a) it has full power and authority to enter into these Terms of Use and perform its obligations hereunder; (b) it is duly organized, validly existing and in good standing under the laws of the jurisdiction of its origin; (c) it has not entered into, and during the Term (as defined below) will not enter into, any terms that would prevent it from complying with or performing under these Terms of Use and (d) the content, media and other materials used or provided as part of these Terms of Use shall not infringe or otherwise violate the intellectual property rights, rights of publicity or other proprietary rights of any third party. b. You agree to use the Platform only: (i) for purposes that are permitted by these Terms of Use; and (ii) in accordance with any applicable law, regulation or generally accepted practices or guidelines; (iii) on obtaining and maintaining throughout the Term any and all valid license, approvals, registrations, no objection certificates and in compliance with any law that may be specifically applicable to the business being carried out by Vendor and/or for use of the Platform or Zoyho Services by Vendor. You agree not to engage in activities that may adversely affect the use of the Platform by Zoyho or Delivery Partner(s) or other vendors. c. You represent and warrant that you have not received any notice from any third party or any governmental authority and no litigation is pending against you in any court of law, which prevents You from accessing the Platform and/or availing the Zoyho Services. d. You represent and warrant that You are legally authorised to view and access the Platform and avail the Zoyho Services. e. You agree not to access (or attempt to access) the Platform by any means other than through the interface that is provided by Zoyho. You shall not use any deep-link, robot, spider or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the Platform, or in any way reproduce or circumvent the navigational structure or presentation of the Platform, materials or any Zoyho Property, to obtain or attempt to obtain any materials, documents or information through any means not specifically made available through the Platform. f. You acknowledge and agree that by accessing or using the Platform, You may be exposed to content from others that You may consider offensive, indecent or otherwise objectionable. Zoyho disclaims all liabilities arising in relation to such offensive content on the Platform. g. Further, You undertake not to: (i) defame, abuse, harass, threaten or otherwise violate the legal rights of others; (ii) publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, disparaging, ethnically objectionable, obscene, indecent or unlawful topic, name, material or information; (iii) do any such thing that may harm minors in any way; (iv) copy, republish, post, display, translate, transmit, reproduce or distribute any Zoyho Property through any medium without obtaining the necessary authorization from Zoyho; (v) conduct or forward surveys, contests, pyramid schemes or chain letters; (vi) upload or distribute files that contain software or other material protected by applicable intellectual property laws unless You own or control the rights thereto or have received all necessary consents; (vii) upload or distribute files or documents or videos (whether live or pre-recorded) that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of the Platform or another’s computer; (viii) engage in any activity that interferes with or disrupts access to the Platform (or the servers and networks which are connected to the Platform); (ix) attempt to gain unauthorized access to any portion or feature of the Platform, any other systems or networks connected to the Platform, to any Zoyho server, or through the Platform, by hacking, password mining or any other illegitimate means; (x) probe, scan or test the vulnerability of the Platform or any network connected to the Platform, nor breach the security or authentication measures on the Platform or any network connected to the Platform. You may not reverse look-up, trace or seek to trace any information on any other User, of or visitor to, the Platform, to its source, or exploit the Platform or information made available or offered by or through the Platform, in any way whether or not the purpose is to reveal any information, including but not limited to personal identification information, other than Your own information, as provided on the Platform; (xi) disrupt or interfere with the security of, or otherwise cause harm to, the Platform, systems resources, accounts, passwords, servers or networks connected to or accessible through the Platform or any affiliated or linked sites; (xii) collect or store data about other user, vendor, Delivery Partner in connection with the prohibited conduct and activities set forth herein; (xiii) use any device or software to interfere or attempt to interfere with the proper working of the Platform or any transaction being conducted on the Platform, or with any other person’s use of the Platform; (xiv) use the Platform or any material or Zoyho Property for any purpose that is unlawful or prohibited by these Terms of Use, or to solicit the performance of any illegal activity or other activity which infringes the rights of the Company or other third parties; (xv) falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded; (xvi) impersonate any other user, Delivery Partner or person; (xvii) violate any applicable laws or regulations for the time being in force within or outside India or anyone’s right to privacy or personality; (xviii) violate these Terms of Use contained herein or elsewhere; (xix) threatens the unity, integrity, defence, security or sovereignty of India, friendly relation with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting for any other nation; and (xx) reverse engineer, modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information or software obtained from the Platform. h. You agree and acknowledge that the use of the Zoyho Services offered by Zoyho is at Your sole risk and that Zoyho disclaims all representations and warranties of any kind, whether express or implied as to condition, suitability, quality, vendorability and fitness for any purposes are excluded to the fullest extent permitted by law. All materials/content on our Platform except any third party content available on, including, without limitation, names, logos, trademarks, images, text, columns, graphics, videos, photographs, illustrations, artwork, software and other elements (collectively, “Material”) are protected by copyrights, trademarks and/or other intellectual property rights owned and controlled by Zoyho. You acknowledge and agree that the Material is made available for limited, non-commercial, personal use only. Except as specifically provided herein or elsewhere in our Platform, no Material may be copied, reproduced, republished, sold, downloaded, posted, transmitted, or distributed in any way, or otherwise used for any purpose other than the purposes stated by us, without our prior express written permission. You may not add, delete, distort, or otherwise modify the Material. Any unauthorized attempt to modify any Material, to defeat or circumvent any security features, or to utilize our Platform or any part of the Material for any purpose other than its intended purposes is strictly prohibited. Subject to the above restrictions under this Clause, Zoyho hereby grants You a non-exclusive, freely revocable (upon notice from Zoyho), non-transferable access to view the Material on the Platform.
5) PRODUCT INFORMATION AND IMAGES You will provide us, free of charge, all current product information, including electronic images and any product information or warnings required by law to be disclosed in any sale or advertisement of the product. Product information also includes any product information collected by us from your website, or otherwise made available to us by you or by a third party at your direction. You grant us a non-exclusive, worldwide, perpetual, irrevocable and royalty-free license to use, copy, display, perform, and distribute the Product Information on or in connection with any online or offline point of presence, mobile application, service or feature, excerpt, reformat, adapt or otherwise create derivative works of the Product Information and to use all trademarks or trade names included in the product information and to sublicense any of the foregoing rights to third parties in connection with our programs or services (for example, to advertise your Products).You will promptly provide all information regarding safety, compliance, industry standards or testing related to your Products (“Product Safety Information”) that we reasonably request.
6) DISCLAIMER OF WARRANTIES & LIABILITIES Services provided by Zoyho are on an “as is” basis without warranty of any kind, express, implied, statutory or otherwise, including the implied warranties of title, non-infringement, vendorability or fitness for a particular purpose. Without limiting the foregoing, Zoyho makes no warranty that (i) the Platform, Zoyho Services will meet Your requirements or Your use of the Platform will be uninterrupted, timely, secure or error-free; (ii) the quality of the Platform will meet Your expectations; or (iii) any errors or defects in the Platform will be corrected. No advice or information, whether oral or written, obtained by You from Zoyho shall create any warranty not expressly stated in these Terms of Use. Zoyho will have no liability related to any vendor’s content arising under intellectual property rights, libel, privacy, publicity, obscenity or other laws. Zoyho also disclaims all liability with respect to the misuse, loss, modification or unavailability of any content related to vendor. Zoyho shall not be liable or responsible for the delay or inability to use the platform of Zoyho , Zoyho services or related functionalities, the provision of or failure to provide functionalities, or for any information, software, functionalities and related graphics obtained through the platform, or otherwise arising out of the use of the platform, whether based on contract, tort, negligence, strict liability or otherwise. Further, Zoyho shall not be held responsible for non-availability of the Platform during periodic maintenance operations or any unplanned suspension of access to the Platform that may occur due to technical reasons or for any reason beyond Zoyho ’s control. You understand and agree that any material or data downloaded or otherwise obtained through the Platform is done entirely at Your own discretion and risk, and that You will be solely responsible for any damage to Your computer systems or loss of data that results from the download of such material or data. Zoyho shall not be liable for any damages, loss, cost, expense of any kind arising from Your use of the Platform or Zoyho Services, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.
7) INDEMNIFICATION AND LIMITATION OF LIABILITY You agree to indemnify, defend and hold harmless Zoyho and its affiliates including but not limited to its officers, directors, consultants, agents and employees (“Indemnities”) from and against any and all loses, liabilities, claims, damages, demands, costs and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by the indemnities that arise out of, result from, or may be payable by virtue of, any breach or non performance of any obligation, covenant, representation or warranty by you pursuant to these Terms of Use. Further , you agree to hold the indemnities harmless against any claims made by any third party due to, or arising out of, or in connection with, your use of the platform , Zoyho , any misrepresentation with respect to the data or information provided by you in relation to the account, your violation of these Terms of use or your violation of any rights of another, including any intellectual property rights. In no event shall the indemnified, be liable to you or any third party for any special, incidental, indirect, consequential or punitive damages whatsoever, arising out of or in connection with your use of or access to the platform or property of Zoyho or services of Zoyho on the platform. Your indemnification obligation under the Terms of Use will survive the termination of your account or use of the platform or Zoyho services. This platform is only available to vendors located in India. Vendor shall not access or use the platform from any other jurisdiction except for India. If a vendor accesses or uses the platform from any other jurisdiction except for India, the vendor shall be liable to comply with all applicable laws and Zoyho shall not be liable for the same , whatsoever.
8) RETURN & EXCHANGE POLICY Buyer may return the goods if there is any dissatisfaction pertaining to the description of the goods. You are responsible to mention the information of exchange of goods, return of goods and the time limit for both of them. You shall mention this information on the basis of the specific goods. Information shall contain about the availability and time limit of return and exchange of the goods. You shall accept the return of the goods if it is according to the provided stipulations.
9) REFUND You are liable for any charges raised in the process of refunding the amount to the buyer if it is subjected to the cancellation or return of the goods.
10) SETTLEMENT Payment settlements for all successful purchase orders are with in 24 hours to 48 hours after deducting all our applicable charges, payouts will be transferred to the Vendor’s Registered Bank Account only. It is Vendors responsibility to confirm their Account details prior to the registration with us.
11)TAXES You are responsible to comply with the applicable tax regulations for the transactions completed using Zoyho Services including, but not limited to, compliance with goods and service tax, withholding taxes, if any. You agree and acknowledge that any settlement amount to be paid by Vendor for Pick up and Drop off Services shall not be subject to deduction of goods and service tax or withholding taxes.
12) DELIVERY You can either assign your own Delivery-Boy or choose Zoyho assigned Delivery Partner. In case of choosing Zoyho delivery partner then It is your responsibility to pack the goods in a safe and secured manner and shall comply with the Zoyho policies and the pack must be potable on bike. In case of any accidental fall during transits if at all items are damaged due unsecure packing of goods then payment is subjected to satisfaction of management. As per the agreement if the delivery option is given to vendor as default and it is sole responsibility of updating the status of the goods in transit is by vendors only. Zoyho is not responsible for any kind of accidental risks happens during the transit of the goods if the delivery is choose as self delivery. DELIVERY PARTNER – TERMS AND CONDITIONS: Please read the terms and conditions carefully before using Zoyho – IT’S A FACILE SHOPPY (HERE IN AFTER IT WILL BE DESCRIBED AS Zoyho ). These terms and conditions are legally bound between “Delivery partner” and “Zoyho ”. “Delivery Partner means any third-party provider whether an organisation or an individual working with the Recipient in the delivery of this Agreement. This agreement between DELIVERY PARTNER (you/yours) and Zoyho (us/ours) is governed by the Indian Contract act, 1872. You shall agree to Terms and Conditions to be legally bound by this agreement. Zoyho reserves the right to change the terms and conditions of use from time to time. It will be presumed that user has consented to any such changes if and when vendor accesses the Platform of Zoyho . You may disagree such changes by discontinuing access to the platform. Zoyho may, at any time, terminate this Agreement. The delivery may take place from Vendor to Buyer or Buyer to Vendor. However delivery from Buyer to Vendor shall take place, in order to return the goods, by complying with our guidelines. 1) “Agreement” shall mean this Delivery Executive Agreement. “Means of Communication” includes any communication issued by Zoyho on DELIVERY PARTNER’s registered e-mail ID, registered mobile number or Zoyho Platform.“Zoyho Platform” refers to our website www.Zoyho .in or Zoyho Mobile Application or both of them. By using the Zoyho Platform, You agree to be bound by the terms of this agreement. If you do not agree to the Terms of this agreement, do not use the Zoyho Platform. 2) You shall represent and warrant to Zoyho that you have (1) validly registered motor vehicle (2) valid driving license (3) the necessary expertise and knowledge in order to provide goods pick-up and delivery services to customers who place orders with the vendors or shops listed on the Zoyho Platform. (4) And other required legal documents of that motor vehicle and to render the services as per guidelines provided by Zoyho . 3)On installing this application or using the Zoyho Platform, providing your requisite details to Zoyho , You may receive a unique login ID and password. You will be consented to provide services as a Pick-Up and Delivery Executive (“DELIVERY PARTNER”), on a non-exclusive, principal-to-principal basis, as per the Terms and Conditions further outlined in this agreement. 4) You agree not to access (or attempt to access) the Platform by any means other than through the interface that is provided by Zoyho . You shall not use any deep-link, robot, spider or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the Platform, or in any way reproduce or circumvent the navigational structure or presentation of the Platform, materials or any Zoyho Property, to obtain or attempt to obtain any materials, documents or information through any means not specifically made available through the Platform. 5) Zoyho does not guarantee continuous, uninterrupted access to the App, and operation of the App may be interfered with by numerous factors outside Zoyho ’s control. 6) Nothing in this Agreement shall in any manner or form be construed as amounting to a partnership. 7) The DELIVERY PARTNER shall indemnify and hold harmless Zoyho and its officers, directors, employees and contractors, and shall on demand, promptly reimburse them, for any and all payments of money including fines, damages, legal fees and expenses by reason of any claim, demand, liability, tax, or judicial or administrative investigation or proceeding: arising from any act, omission, or obligation of the DELIVERY PARTNER or anyone hired, employed by, or associated or affiliated with the DELIVERY PARTNER; or otherwise with respect to the DELIVERY PARTNER’s performance or the Services. 8) In any kind of breach of Agreement by the DELIVERY PARTNER or any breach of the obligations or guidelines provided by Zoyho , Zoyho may terminate you or take against you otherwise or you shall compensate to the Zoyho . 9) The total consideration for the performance of Services by the DELIVERY PARTNER shall be as per the Payout scheme. Zoyho reserves the right to revise from time to time and DELIVERY PARTNER shall not be entitled to refuse any revision in rates. 10) Zoyho may provide a field bag, cap, t-shirt or anything else which may represent the Zoyho as an identity and they shall be used as per the guidelines provided by Zoyho . DELIVERY PARTNER shall return such things to Zoyho while termination or else shall be liable to compensate. 11) The DELIVERY PARTNER shall not, by the performance of any of the Services or otherwise, acquire any rights in or to use any trademark, service mark, corporate name, copyright, patent or trade secret or the like (collectively called “IPR”) developed, owned, used or adopted by Zoyho or any of its affiliates now or in the future, whether or not such IPR is registered unless permitted by Zoyho .
12) You are responsible to comply with the applicable tax regulations for the transactions completed using Zoyho Services including, but not limited to, compliance with goods and service tax, withholding taxes, if any.
13) You shall comply with the procedure as per the guidelines given by Zoyho . Zoyho may access to your location for the purpose of tracking the order. Further details pertaining to the privacy are mentioned in our Privacy Policy. Kindly go through our Privacy Policy before using our platform. You shall be responsible and liable for the goods which you delivery. Any kind of breach in this terms shall cause legal action against you.
CANCELLATION AND REFUND POLICY: The terms “you” and “your” refer to the user of the Zoyho Platform. The terms “Zoyho ”, “Company”, “we”, “us” and “our” refer to Zoyho – it’s a facile shoppy. This Cancellation and Refund Policy describes the general principles and procedures of the cancellation of your order and refund which you may get when you use our platform (Zoyho Platform). “Zoyho Platform” refers to our website www.Zoyho .in or Zoyho Mobile Application or both of them. The term “services” refers to any services offered by Zoyho through platform or otherwise. Kindly read this Policy before using our Zoyho Platform. This Policy is a part of and incorporated within, and is to be read along with the Terms of Use. We may occasionally update this policy and we may post such changes on this page. We try to notify you if there are any significant changes to this policy. Your continued use of the App after any update to this Cancellation and Refund Policy will be deemed as your acceptance to such update. 1) Buyer and Vendor can use the option of cancellation and they shall be liable for any charges subjected to the cancellation. 2) However the request of cancellation maybe accepted by us after the justification of your reason for cancellation. 3) Return will be processed only if it is determined that the product was not damaged while in your possession; the product is not different from what was shipped to you; the product is returned in original condition with the invoice provided by us. 4) Refund maybe given to the buyer in 2 to 7 working days after the acceptance of the cancellation or return of the goods by the buyer as per conditions. 5) Refund is subjected to the satisfaction of the vendor in terms of the goods he supplied and as per the description provided by the vendor dash board. 6) Any product which falls under the category of “Non Returnable” shall not be entertained for return until and unless it has some justified cause. However the final decision may be taken by vendors or us. 7) Generally, we do not wish to happen any problem with goods subject to our users as your satisfaction is our priority when you use our platform. 8) In case of any circumstance, it is proved and confirmed that you have tampered the goods willfully and requesting for the forceful exchange will be liable for legal charges and we may take legal action against you. 9) “Cancellation” of the order is available to buyer and vendor until the delivery is assigned of that order. 10) If there is any fault pertaining to the stipulations or description which subjects to the return of the goods then the amount paid by you may be refunded. Amount may be refunded within 2 to 7 working days. You may become liable for any charges caused by you which related to any mistake done by you in the process of return or exchange of goods subjected to T&C and guidelines provided by us. You shall remember that Zoyho is an interface which connects you and vendor. We guide you and work for you to conduct the sale. We are not responsible for any issues pertaining to the goods sold by Vendors . Zoyho – CANCELLATION AND REFUND POLICY: The terms “you” and “your” refer to the user of the Zoyho Platform. The terms “Zoyho ”, “Company”, “we”, “us” and “our” refer to Zoyho – it’s a facile shoppy. This Cancellation and Refund Policy describes the general principles and procedures of the cancellation of your order and refund which you may get when you use our platform (Zoyho Platform). “Zoyho Platform” refers to our website www.Zoyho .in or Zoyho Mobile Application or both of them. The term “services” refers to any services offered by Zoyho through platform or otherwise. Kindly read this Policy before using our Zoyho Platform. This Policy is a part of and incorporated within, and is to be read along with the Terms of Use. We may occasionally update this policy and we may post such changes on this page. We try to notify you if there are any significant changes to this policy. Your continued use of the App after any update to this Cancellation and Refund Policy will be deemed as your acceptance to such update. 1) Buyer and Vendor can use the option of cancellation and they shall be liable for any charges subjected to the cancellation. 2) However the request of cancellation maybe accepted by us after the justification of your reason for cancellation. 3) Return will be processed only if it is determined that the product was not damaged while in your possession; the product is not different from what was shipped to you; the product is returned in original condition with the invoice provided by us. 4) Refund maybe given to the buyer in 2 to 7 working days after the acceptance of the cancellation or return of the goods by the buyer as per conditions. 5) Refund is subjected to the satisfaction of the vendor in terms of the goods he supplied and as per the description provided by the vendor dash board. 6) Any product which falls under the category of “Non Returnable” shall not be entertained for return until and unless it has some justified cause. However the final decision may be taken by vendors or us. 7) Generally, we do not wish to happen any problem with goods subject to our users as your satisfaction is our priority when you use our platform. 8) In case of any circumstance, it is proved and confirmed that you have tampered the goods willfully and requesting for the forceful exchange will be liable for legal charges and we may take legal action against you. 9) “Cancellation” of the order is available to buyer and vendor until the delivery is assigned of that order. 10) If there is any fault pertaining to the stipulations or description which subjects to the return of the goods then the amount paid by you may be refunded. Amount may be refunded within 2 to 7 working days. You may become liable for any charges caused by you which related to any mistake done by you in the process of return or exchange of goods subjected to T&C and guidelines provided by us. You shall remember that Zoyho is an interface which connects you and vendor. We guide you and work for you to conduct the sale. We are not responsible for any issues pertaining to the goods sold by Vendors .
Zoyho SHIPPING POLICY: The terms “you” and “your” refer to the user of the Zoyho Platform. The terms “Zoyho ”, “Company”, “we”, “us” and “our” refer to Zoyho – its a facile shoppy. This Shipping Policy describes the general principles and procedures when you use our platform (Zoyho Platform). “Zoyho Platform” refers to our website www.Zoyho .in or Zoyho Mobile Application or both of them. The term “services” refers to any services offered by Zoyho through platform or otherwise. Kindly read this Policy before using our Zoyho Platform. This Policy is a part of and incorporated within, and is to be read along with the Terms of Use. We may occasionally update this policy and we may post such changes on this page. We try to notify you if there are any significant changes to this policy. Your continued use of the App after any update to this Shipping Policy will be deemed as your acceptance to such update If you are using the Zoyho Platform, You have comply with our Shipping Policy. 1) Zoyho works like an interface between the Buyer and the Vendor. 2) Zoyho strives to make the order to be delivered with in 24 hours of the acceptance of the order by the Vendor. 3) Vendors may use their own transport or may use our deliver partner for the delivery. 4) However delivery partners, vendors and buyers shall comply with our guidelines which will be provided through our platform or otherwise. 5) Our Delivery Partner shall be responsible for the goods at the time of delivery.
